Privacy Policy

High Tails Pet Resort is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the High Tails Pet Resort Web site and governs data collection and usage. By using the High Tails Pet Resort website, you consent to the data practices described in this statement.
Collection of your Personal Information
High Tails Pet Resort collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. High Tails Pet Resort also collects anonymous demographic information, which is not unique to you, such as your Postal code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by High Tails Pet Resort. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by High Tails Pet Resort for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the High Tails Pet Resort Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through High Tails Pet Resort public message boards, this information may be collected and used by others. Note: High Tails Pet Resort does not read any of your private online communications.
High Tails Pet Resort encourages you to review the privacy statements of Web sites you choose to link to from High Tails Pet Resort so that you can understand how those Web sites collect, use and share your information. High Tails Pet Resort is not responsible for the privacy statements or other content on Web sites outside of the High Tails Pet Resort and High Tails Pet Resort family of Web sites.
Use of your Personal Information
High Tails Pet Resort collects and uses your personal information to operate the High Tails Pet Resort Web site and deliver the services you have requested. High Tails Pet Resort also uses your personally identifiable information to inform you of other products or services available from High Tails Pet Resort and its affiliates. High Tails Pet Resort may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
High Tails Pet Resort does not sell, rent or lease its customer lists to third parties. High Tails Pet Resort may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, High Tails Pet Resort may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to High Tails Pet Resort, and they are required to maintain the confidentiality of your information.
High Tails Pet Resort does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
High Tails Pet Resort keeps track of the Web sites and pages our customers visit within High Tails Pet Resort, in order to determine what High Tails Pet Resort services are the most popular. This data is used to deliver customized content and advertising within High Tails Pet Resort to customers whose behavior indicates that they are interested in a particular subject area.
High Tails Pet Resort Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on High Tails Pet Resort or the site; (b) protect and defend the rights or property of High Tails Pet Resort; and, (c) act under exigent circumstances to protect the personal safety of users of High Tails Pet Resort, or the public.
Use of Cookies
The High Tails Pet Resort Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize High Tails Pet Resort pages, or register with High Tails Pet Resort site or services, a cookie helps High Tails Pet Resort to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same High Tails Pet Resort Web site, the information you previously provided can be retrieved, so you can easily use the High Tails Pet Resort features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the High Tails Pet Resort services or Web sites you visit.
Security of your Personal Information
High Tails Pet Resort secures your personal information from unauthorized access, use or disclosure. High Tails Pet Resort secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
High Tails Pet Resort will occasionally update this Statement of Privacy to reflect company and customer feedback. High Tails Pet Resort encourages you to periodically review this Statement to be informed of how High Tails Pet Resort is protecting your information.
Contact Information
High Tails Pet Resort welcomes your comments regarding this Statement of Privacy. If you believe that High Tails Pet Resort has not adhered to this Statement, please contact High Tails Pet Resort at noreply@hightails.ca. We will use commercially reasonable efforts to promptly determine and remedy the problem.