Each spacious dog pen has 24/7 access to a 30 foot run, separated by chain link fencing. If your furry family members can eat together, they can stay together. If not, they can still stay together but multiple pens will have to be reserved for feeding times.

Our large, bright cat condos can accommodate up to a family of 4 cats. Cat condos are located in a separate building.

To book pet boarding:
email: admin@hightails.ca
phone: 403-226-0036

Rates

Dog Boarding

• 1 dog - $26.00/night
• 2 dogs - $46.00/night 1 pen (maximum 2 per pen for larger breeds)
• 2 dogs - $52.00/night 2 pens
• 3 dogs - $56.00/night 1 pen

Cat Boarding

• 1 cat - $20.00/night 1 condo
• 2 cats - $22.00/night 1 condo
• 3 cats - $24.00/night 1 condo
• 4 cats - $26.00/night 1 condo

Play Dates

• Would you like your pet to have playtime with other suitable play mates or to simply have a change of scenery away from their run?
• We offer fully supervised play sessions, in a larger setting, outside in a secure area.
• There will be an additional $5.00 per day/per dog charge for this service.
• Management's discretion is applied for number of times and duration of play-times, especially during adverse conditions.

Discounts

For extended stays the following discounts apply:

• 10% -10 nights or over.
• 15% - 21 nights or over.
• 25% - 31 nights or over.
• some exceptions may apply

Hours of Operation

Boarding Pick-up and Drop-off Hours

In order to provide the very best care for your pet, we strictly adhere to the following schedule for pick-up and drop-off times:

• Monday to Friday: 9am - 11am and 5pm - 7pm
• Saturday: 9am - 11am only
• Sunday: 6pm - 7pm only

We are closed the Sunday of all long weekends so that we can be open on the holiday (Friday or Monday) with regular hours for your convenience.

What to Bring

For your dog:

All you need to bring is their food and/or any medications they may be on. We provide everything else including bedding, toys and treats!

We also have food in case your supply runs out or you forget to bring some.

Why your food and not ours? The organ of a dog that gets most affected by stress is their intestines. Therefore when they experience anxiety their digestive system doesn’t function normally which most often leads to soft stool or diarhea. So it’s best for your dog’s well-being to stay on their regular food.  Cats on the other hand are different. They are luck us in that the organ that get most affected by stress is the lungs. So cats can handle dietary changes more easily than dogs even when they are stressed.

Why our toys (including chews and bones) and not yours? When dogs are outside of their normal environment they can behave differently and view the strange dogs around them as competition. Their toys, bedding and food can often become prized possessions that they will try to guard or hide from a neighbour. Dogs may resort to exhibiting guarding behaviours that may contribute to conflict or additional anxiety.

Perceived threat may cause your dog to destroy and/or ingest something they shouldn’t or normally wouldn’t. Therefore it’s safer and less stressful for your pet if you let us provide safe toys and treats.

Why our bedding and not yours? Once again, being away from home your dog may decide to destroy his/her favourite bed. A neighbouring dog may decide to pee on it through the chain-link or try to steal it if it happens to work its way near their pen. We don’t mind washing it – but we do worry about it getting lost in the great amount of laundry we do every day.

If your pooch is happier in a crate at night, we can use one of ours or feel free to bring your own understanding it may not come home quite as sparkling clean as you left it.

For your cat:

Cats are a little different (ok – maybe a lot different!) then dogs. They do not respond well to changes in their environment therefore we strongly encourage you to bring things for them that remind them of home. Most effective in stress reduction for your cat(s) is to bring the bedding they are used to.

Bringing their own foods helps too, but cats can adjust quickly to dietary changes so not to worry if you forget to bring enough. We would hate to lose your cat’s favourite toy so you can leave it at home taking comfort in knowing that we have plenty to keep them well entertained!

Required Vaccinations

content needed

Conditions

• Payment due in full upon drop off.
• We accept Visa, MasterCard, Debit Card or cash only. Sorry, no cheques, no credit.
• GST extra
• Dispensing of medication, special feedings and mandatory treats require an additional charge of $2.00 per type, per time, per dog.
• Due to the special handling for raw food diets, we do not allow this type of feeding.
• Special feeding is defined as, but not limited to, canned food, specially prepared food, including additives to regular food.
• No third party drop offs allowed - Only owners may bring in their pets. Alternate pick up person must be pre-arranged at time of drop off.
• We are not responsible for undisclosed health or behavior issues.
• Prices subject to change without notice.

Bookings

Year Round

• All bookings from outside of local calling area require payment in full on booking, non refundable.
• First time bookings - require a non refundable deposit of 50% of booking fee at time of booking reservation (in full if less than $50.00).

Peak Season

• All customers must pre-book their reservations
• Minimum $50.00 deposit required on all accommodations, payable at time of booking.
• Non-refundable unless a full 7 days notice is received and confirmed for cancellation.
• Bookings of over 14 nights require non refundable deposit of 50%.
• No refunds for early returns.